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We will be always happy to assist you with your travel plans anytime. If you need to change the details of your trip you are always welcome to contact us and we will make the necessary arrangements.

Please read our cancellation policy and terms of service below carefully!

Cancellation & Refund Policy:

  1. Cancellation until 60 days prior to departure date: Full refund excluding bank transfer fee if applicable + penalty charged by airlines and hotels.
  2. Cancellation until 48 days or more prior to departure date: 75 % refund
  3. Cancellation until 30 days or more prior to departure date: 50 % refund
  4. Cancellation until 14 days or more prior to departure date: 30 % refund
  5. Cancellation until 7 days or more prior to departure date: 20 % refund
  6. Cancellation less than 7 days prior to departure date: No refund!

If the tour is cancelled by us with any reason, all payments will be returned in full & the refund will be paid by the same method that the original payment was made.

Liability & Responsibility

Victor Expedition LLC cannot be liable to any loss, damage, injuries, accidents or illness during your travel. The same applies for any changes in tour schedule due to weather or any other natural forces. Victor Expedition LLC reserve the right to change routes, schedules and itineraries when necessary due to weather, road conditions or should the necessity arise due to unexpected reasons. We advise our travelers to purchase adequate travel insurance to reduce possible loses due to unforeseen circumstances during their trip.

Payment Methods

The deposit of 10 percent of full payment is required to confirm your booking. The final payment is payable, within 14 days prior to tour departure.

You can pay the deposit of 10 percent and final payment via bank transfer to the account of USD or EURO. A confirmation letter will be submitted in advance with our bank account details.

Safety & Security

Our staffs are professional and are dedicated to personalized customer service. Every trekking group has experienced drivers and specialized equipment such as GPS, so you will never be lost.

Travel Insurance

Travel insurance is not covered in our tour price. It is advisable to purchase a comprehensive travel insurance that covers emergency medical expenses, personal accident, serious injury and others in avoiding any travel risk liable but not certain to occur.

Please inform us in advance about your insurance provider details and an emergency contact person for quick access in the event of any emergency.